Mazda for the first time topped the rating of the most reliable cars
Mazda ranked first in Consumer Reports' annual reliability rankings, ahead of Toyota and Lexus.
The American magazine Consumer Reports (a publication of the non-profit organization Consumers Union) has published an annual ranking of the companies with the most reliable cars. This year the leader has changed in the list - the Mazda brand has risen to the first line, outstripping the winners of the past years in the face of Toyota and Lexus.
The research is based on the results of a survey of more than 330 thousand American motorists who own cars produced in 2000-2020. They were asked to recall the technical issues they encountered in the past 12 months. Breakdowns were divided into 17 main categories, including malfunctions in the engine, transmission, suspension, fuel system, brakes, electrical, and electronics. Based on these data, the cars received a reliability factor on a point system from 0 to 100.
Mazda earned 83 points and for the first time in history topped the rating of Consumer Reports, which publishes research results since 1952. Experts explain the success of the Japanese brand by the conservative attitude of engineers who carefully approach the updating of the model line and try to avoid risky design decisions.
Next on the list are the brands Toyota (74 points), Lexus (71 points), Buick (70 points), and Honda (63 points). The experts noted that Buick became the leader in the ranking in terms of the number of positions won - the American brand rose by 14 lines in the list in one year. However, this can be explained by a short model line consisting of proven and reliable cars that do not cause many problems for owners.
South Korean brands Hyundai (62 points) and Kia (45 points) is in 6th and 15th places, respectively.
Ford (38 points), MINI (37 points), Volkswagen (29 points), as well as Tesla (29 points), and Lincoln (8 points) hit the bottom of the rating. Acura, Alfa Romeo, Chrysler, Fiat, Genesis, Jaguar, Land Rover, Maserati, and Mitsubishi were not included in the rating. Consumer Reports noted that it was not possible to collect enough data on these brands this year to draw objective conclusions about their reliability.
Last year, the Consumer Reports rating was topped by brands: Lexus (78 points), Toyota (76 points), Mazda (69 points), Subaru (65 points), and Kia (61 points).